The Old Manor Stables Privacy Policy

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Privacy Policy

Introduction

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This Privacy Policy governs the manner in which The Old Manor Stables collects, uses, maintains and discloses information collected from users and clients. This privacy policy applies to the Website and all products and services offered by The Old Manor Stables.

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Personal identification information

We may collect personal identification information from Users and Clients in a variety of ways, including, but not limited to, when Users and Clients visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Website and at The Old Manor stables. Users and Clients may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users and Clients only if they voluntarily submit such information to us. Users and Clients can always refuse to supply personal identification information, except that it may prevent them from engaging in certain related activities.

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How we use collected information

The Old Manor Stables may collect and use Users and Clients personal information for the following purposes:

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 The information provided for consent on entry forms to shows organised by The Old Manor Stables.

 The information provided for consent on disclaimers for the hire of the Samson Arena and/or Indoor Arena at the Old Manor Stables.

 The information provided for Accident forms.

 To improve customer service and the information you provide helps us respond to your customer service requests more efficiently.

 We may use feedback you provide to improve our products and services.

 We may use the email address to respond to their inquiries, questions, and/or other requests.

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How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.

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Withdrawal of Consent and/or Limit Processing

In the event that we are using your personal data with your consent, you can withdraw that consent at any time. You can do this by contacting us. In some case’s you may not want to entirely withdraw consent but limit the breadth of processing we undertake using your data. The extent to which we process your data will be provided in the relevant privacy policy for the service(s) we are providing you. Some processing is necessary in order that we can deliver that service, any impact on this will be explained to you in the event you wish to limit processing. That said you can always contact us at the address set out on the last page of this document, to discuss this. The legal basis for processing will be explained to you in the specific privacy policy for that service.

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Sharing your personal information

We do not sell, trade, or rent Users or clients personal identification information to others unless complying with our legal obligations or making disclosures to government, regulatory or other public bodies where in our reasonable opinion the disclosure is appropriate and permitted by law. This includes:

 Disclosures required by law or court order

 Disclosures to the police, Ambulance, tax authorities, the National Crime Agency or other public or government authorities where in our reasonable opinion the disclosure is required in relation to any criminal investigation or prosecution

 Disclosures to our regulators, ombudsman or other government, public or regulatory authority, including any data protection supervisory authority, where in our reasonable opinion the disclosure is required or permitted by law. 

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Rights of data subjects

You have a number of rights. You may:

 Request a copy of the personal data we hold about you; and

 you may object to our processing of it or ask us to rectify it, restrict the way in which we process it or erase it from our records

 Complain about the way in which we process or have processed your data.

 Right to Be Forgotten (Right to Erasure) You have the right to have information about you to be irretrievably erased. Where legal for us to do so, where it does not interfere with our ability to provide any ongoing services to you and so long as your request does not involve the interference of the personal data of another person, we will when requested:

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1. Ensure the prompt erasure of that data within a reasonable amount of time – which you will be informed of

2. Issue the instruction to any third-parties, where they are acting as a processor on our behalf, to do the same. We will keep a minimum record of this request detailing: Who you are (name, email address and what supporting documentation was used to verify your identity). When you asked for the action to be undertaken. What action you asked to be undertaken. When the action was undertaken. This information is necessary to protect both you and the company and so we are recording this minimum information on the basis of legitimate interest.

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For further information about your rights, or how to exercise them, including how to make a complaint, you should contact our Data Compliance Officer.

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The Right to Rectification

Where at all possible we will provide you direct access to update, correct and generally maintain your own information. We do this because you are more likely to be aware of changes to your information than we are. That said, we are also under an obligation to ensure that the personal information we have about you is correct in the event you are not able to update this yourself. In the event that information changes please inform us of these changes by contacting us at the address set out on the last page of this document and we will endeavour to update your personal information within 48-hours (mon-fri).

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Changes to this privacy policy

The Old Manor Stables has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users and clients to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

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Your acceptance of these terms

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

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Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: The Old Manor Stables, Baughton Hill, Earls Croome, Website: www.theoldmanorstables.com Email: info@theoldmanorstables.com Tel: 07905 286 165